• WHAT ARE YOUR OPENING HOURS/SWIM TIMES? 

Please go onto our website: www.theswimskool.co.uk to see available slots 

• WHAT HAPPENS IF MY CHILD CANNOT ATTEND A LESSON? 

We operate a no-refund policy on group lessons once they have been booked. However, if your child has an unforeseen medical problem and is unable to attend a significant number of lessons then please contact us. 

• WHAT AGE ARE SWIM LESSONS AVAILABLE FROM? 

We offer swimming lessons from 4 1/2 years upwards 

• HOW MANY CHILDREN ARE IN EACH CLASS? 

Our classes are a maximum of 6 per session. This allows the instructor to suitably manage the class and provide good 1-1 time with each child so that they can continually progress through to the higher stages. 

• WHAT SWIM STAGES DO YOU OFFER? 

We offer ASA Level 1 – 7 and follow the Swim England guidelines for all content. 

• HOW EARLY SHOULD I ARRIVE BEFORE MY CLASS STARTS? 

We ask that you are on the poolside 5 minutes prior to the commencement of your lesson. 

• WHAT DOES MY CHILD RECEIVE WHEN COMPLETING EACH STAGE? 

After completing each stage, you are able to purchase a Swim England certificate for the stage that they’ve completed. These can be purchased on the website 

• ARE PARENTS ALLOWED TO WATCH THE LESSONS? 

We have found it most suitable for parents not to watch the lessons on the poolside as it often distracts the children and makes it harder for our swim teachers to deliver sessions to the highest standard.